Terms and Conditions of Sale

Pricing

Prices are subject to change. Prices do not include shipping & handling or sales tax. Sales tax will be added for shipments to Washington State and California.

Terms

Personal orders must be prepaid with VISA or Mastercard. Purchase orders will be accepted from federal, state, and local government agencies. Terms on POs are net 30.

Shipping

Purchaser agrees to pay all shipping and handling costs. Products will be shipped via UPS Ground or Fedex if not specified otherwise, and accordingly require a physical ground address. Shipping rates are based off of the UPS Ground standard rate tables. There is an additional charge for shipping smoke, flares, and other hazardous materials.

Returned Goods

No returns without prior authorization, returns subject to minimum 15% restocking fee. All returned goods must be in original resellable condition. No returns on custom or special order items, including cut lengths of rope, cordage, and webbing.

General Disclaimer

Products sold here are intended for use by professionals trained and experienced in the use, inspection, and maintenance of these products. Technical rescue, rappelling, climbing, and training for same are dangerous activities. It is the duty of the purchaser and user(s) of Rescue Northwest products to read all product instructions and warnings, obtain training in the use of all products sold here, and exercise good judgement in their use, and to not exceed the limits of the user’s skill level and capability of the equipment involved. Rescue Northwest is not liable for injury or death resulting from abuse or improper use of equipment, failure to follow adequate safety precautions, or other breach of duty of either purchaser or user.